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Mark

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May 18, 2022

I attended the Qualcomm 5G Summit in San Diego on 9-11 May 2022. These are the key points that I took away and some insights gained. Trends on which Qualcomm Is Basing its 5G Strategy Qualcomm is building on its traditional product strengths, working with its ecosystem partners to provide adva ...

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March 18, 2022

There are three main approaches for implementing autonomous network operations driven individually by the automation tool vendors, the network element vendors, and the all-in-one OSS vendors. It is probable that the optimal path for a CSP will involve all three of these, depending on a CSP’s s ...

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March 17, 2022

Netcracker, an NEC company, has long supplied comprehensive suites of BSS and OSS software to CSPs worldwide. Now, Netcracker has launched the Netcracker Digital Platform, its all-inclusive BSS/OSS suite. It provides a full range of business and network operations functions for CSPs’ operation ...

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Nov. 3, 2021

I was delighted to chair an Ultra-Broadband Forum (UBBF) session on #autonomousnetworks at #ubbf2021 in Dubai during the week of 18 October. UBBF is a yearly executive-level invited event sponsored by the UN Broadband Commission for Sustainable Development and Huawei. This year t ...

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Jan. 29, 2021

Automating transport network operations is fundamental to building the fully automated network of the future. CSPs have shown a strong preference for building up this automation through a set of well-prioritized, bottom-up steps. These steps include both simplifying network infrastructure opera ...

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Jan. 4, 2021

2020 was a year of reacting for Communications Software, OSS/BSS, and operations, not planning, not dreaming, just reacting to the constantly changing environment:[1] CSPs scrambled to add bandwidth and access capacity for remote workforces and reworked their processes to remote their own work ...

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Dec. 8, 2020

Operations support systems and business support systems are being rewritten or refactored to cloud-native, microservices-based apps capable of running on hybrid cloud and multicloud computing and storage infrastructure. This is creating a new commercial cooperative development model between software ...

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May 18, 2020

Communications Service Providers (CSPs) want to digitalize their networks, their operations, their customer interactions, their entire business to revolutionize their cost basis, increase customer satisfaction, and grow revenue. To compete effectively with the web-scale players, they need projects t ...

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March 28, 2020

Domain Control and Orchestration is an emerging new software category, driven by the need to implement the automated hybrid physical and virtual networks of the future The operating environment for communications service providers (CSPs) is changing in profound ways. It’s important for CSPs to ...

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Jan. 28, 2020

This blog, written after Oracle OpenWorld 2019, held in September 2019 in San Francisco, outlines some of the Oracle announcements as well as key learnings and trends in the CommSoft markets. It also provides snippets of my current view of future trends in important areas of evolution of the technol ...

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Jan. 28, 2020

This blog, written after Oracle’s Modern CX event (#ModernCX) in Las Vegas in March, outlines some of my key take-aways about the Oracle CX Suite capabilities and directions for communications service providers. Oracle CX Suite Overview Oracle CX provides functionality supporting B2 ...