For the last several years, I have been talking to operators and vendors about digital transformation (DX) and have seen a number of different approaches used along a spectrum. At one end of the spectrum are highly centralized projects, usually run by a chief digital officer of an organization. Thes ...

To succeed in a tumultuous marketplace, service providers need to transform their companies for the digital age Competition, customer expectations, declining revenues, and obsolete infrastructures are driving operators to adopt new technologies that will transform not only their networks, but the ...

Service providers’ roadmap for digital transformation must focus on improving the customer experience Service providers are facing competition from multiple angles, not the least of which are the webscalers, who benefit from a nimble infrastructure and a flexible operating model to offer compelli ...