Search Results for: digital transformation

By Mark Mortensen On Monday, August 6th, 2018

Successful Digital Transformations: Centralized Projects or Functional Platforms?

For the last several years, I have been talking to operators and vendors about digital transformation (DX) and have seen a number of different approaches used along a spectrum. At one end of the spectrum are highly More...

By Liliane Offredo-Zreik On Monday, October 30th, 2017

Cable’s Digital Transformation Moment

Competition and customers’ demands are driving cable operators to initiate a massive transformation of their networks and operating environments At the SCTE Tech Expo in Denver, one clearly sensed a disturbance More...

By Liliane Offredo-Zreik On Thursday, August 3rd, 2017

Right Partner: Key to a Successful Digital Transformation

To succeed in a tumultuous marketplace, service providers need to transform their companies for the digital age Competition, customer expectations, declining revenues, and obsolete infrastructures are driving operators More...

By Ray Mota On Friday, March 10th, 2017

Digital Transformation: Telco Playbook

The service providers’ industry is undergoing a profound disruption, which is driving increased competitive dynamics and causing tepid revenue growth, shrinking margins and high churn. Their businesses are increasingly More...

By Liliane Offredo-Zreik On Monday, March 6th, 2017

Digital transformation: To win, focus on the customer’s journey

Service providers’ roadmap for digital transformation must focus on improving the customer experience Service providers are facing competition from multiple angles, not the least of which are the webscalers, who More...

By Tim Doiron On Tuesday, October 30th, 2018

Leveraging Open Applications for Optical Network Transformation

With the recent announcement and debut of Nokia’s WaveSuite application software, Nokia is transforming the way transport network services are consumed and monitored. Read the results of Tim Doiron’s, ACG More...

By Tim Doiron On Tuesday, July 17th, 2018

Nsight: Transformation through Software Automation

In this service provider case study, we explore how Nsight, headquartered in Green Bay, Wisconsin and delivering residential, enterprise and mobile communications services, is collaborating with Cisco to evolve More...

By Karen Grenier On Thursday, August 2nd, 2018

Mark Mortensen

Principal Analyst Contact: Office: 1.603.759.3507 Role: Responsible for Communications Software syndicated and consulting division Experience:40+ years in in the telecom industryDr. Mark More...

By Karen Grenier On Tuesday, March 20th, 2018

ONUG Spring Conference

Join ACG’s Steve Collins at ONUG Spring – May 8 & 9, 2018 – UCSF Mission Bay Conference Center in San Francisco  At ONUG Spring, IT leaders from around the globe will take the stage to share More...

By Liliane Offredo-Zreik On Monday, October 2nd, 2017

End the tyranny of boxes: how one service provider is transforming

Comcast is undergoing a digital transformation and committing to software Comcast Business hosted an analyst day recently during which it shared its strategy for growth. A few themes emerged: Digital first Comcast More...