Tag archive for ‘Communications Software’
    By Mark Mortensen On Wednesday, April 3rd, 2019

    CommSoft Report from Oracle #ModernCX

    This blog, written after Oracle’s Modern CX event (#ModernCX) in Las Vegas in March, outlines some of my key take-aways about the Oracle CX Suite capabilities and directions for communications service providers. More...

    By Mark Mortensen On Monday, March 18th, 2019

    Key CommSoft Learnings from #MWC19

    This BLOG, written after Mobile World Congress, held in February 2019 in Barcelona, outlines some of the key learnings and trends in the Commsoft markets and provides snippets of my current view of future trends More...

    By Mark Mortensen On Monday, August 6th, 2018

    Successful Digital Transformations: Centralized Projects or Functional Platforms?

    For the last several years, I have been talking to operators and vendors about digital transformation (DX) and have seen a number of different approaches used along a spectrum. At one end of the spectrum are highly More...