Business Case for Virtual Managed Services
ACG Research compared the total cost of ownership of the present mode of operations with the virtual managed service solution for two managed services offerings: 1) Cloud VPN service, and 2) Security service. It found that operation expenses were about 78 percent less for virtual managed service for both offers and that return on investment for both virtual managed services offerings was more than 200 percent over a five-year planning period. The three largest sources of reduced opex are elimination of most truck rolls, many onsite maintenance and installation activities, and minimization of the costs to support onsite software.
Download the business case for VMS, Cisco vCPE _ACG_2014.