ACG Research conducted two use cases to show how businesses are using managed network services to support their network-centric business strategies while minimizing management costs and freeing up internal staff for more strategic work. Each case study describes the role of the network in the business, identifies the benefits of the managed network and compares the total cost of ownership of the managed network service to an internally staffed alternative. The first case study is a managed WAN service used by an automobile dealership with 400 employees and 5 sites, and the second is a managed Internet and security service used by a single site healthcare clinic with 27 employees.

 

 

In each case the managed network service solution provides better coverage, with broader and deeper access to technical expertise, at a much lower cost than augmented internal IT staffs can achieve.